Frequently asked questions
How far in advance should I book a cake
Orders are taking by a limited number each week. To ensure that your order is added to the calendar, I encourage you to book well in advance. Depending on the season the slots fill up fast. I recommend 2-3 weeks for parties and 6-12 months for weddings. On occasions we offer a shorter lead time depending on availabilty.
How do I order a cake
-Select from one of our pre-designed cakes
Do you offer Gluten Free/Plant-Based/Dairy Free options
I am proud to say, yes! Many of our pastries and cakes are available in all of these options.
Are you a Nut free kitchen
NO, this is not a nut free facility. We carry a small selection of products and ingredients that allows for nuts or may have been manufactured in a plant where nuts are processed.
Do you provide cake toppers
C&N will create an edible scuplted design for your cake. Ex. Chocolate Plague, Fondant, Fresh Flowers, Candied Gold Balls or Fresh Fruit.
What if I make a change to my order
All changes will need to be made 14 days before your event date. You are allowed up to 2 changes to your cakes. This includes add-ons to your order. I encourage our C&N family to consider choosing from our selection of mini pastries. Every great party starts and ends with just one more bit.
Do you offer delivery
Delivery service is limited to large orders and weddings subject to availability. A fee will be applied at time of booking.
Contactless pick up
Due to COVID-19 a few changes have been put in place for your safety and the safety of others (MYSELF and MY FAMILY)
How do I keep/store my cake/desserts
Place your cake/desserts in the refrigerator away from smelly food. Leave your cake in orginal container as long as possible. We don't want you to cause any damage. To serve your cake, bring it up to room temperature 35-45mins before you cut into it for the best results. Fondant cake may take longer to reach room temp. All other desserts, platter up and serve.
Do you make custom cookies
Custom cookies are available at a minimum of 2dz. Vanilla flavor up to 3 colors 3 design styles to include a bag and ribbon. If you would like to add a logo or edible image a jpeg or png is requried. All orders with an edible image must be placed 3 weeks in advance from date of event. C&N carries a selection of cookie cutters but we may not have the one your design requires. The shape of your cookie may be subject to change or an additional fee will incur to order the cutter.
Sweet gift boxes and platters
All of our pastries are custom made for your event. We offer a variety of mini pastry platters and sweet boxes that are perfect for office functions, bridal showers, party favors, school graduations and vitual gatherings. Fill out the contact form to receive more info on building your own sweet gift box or platter.